Consumer preferences online are shifting and collection agencies need to find ways to improve their online presence and the methods used to drive consumers to make payments on their accounts. This session will discuss the strategies, methods and tools that have been successful for agencies to improve their online presence, drive online consumer traffic in ways that help them achieve their business objectives including making payments and otherwise communicating with collection agencies online. Improving the consumer experience is at the heart of this discussion including an understanding of available tools to assist with this process including payment portals, virtual negotiators, ADA solutions and more. This discussion will be lead by receivables management marketing veteran Adam Parks, CEO of Branding Arc which has build and manages hundreds of collections related websites.
This is part of our Business Optimization Series.
Speakers: Adam Parks President Branding Arc Mark Reinhard Concepts2Code
Member: $100.00 Non-Member: $200.00Your price